# Vonage: Voice Service Issue in Platform - APAC

> Vonage status incident “Voice Service Issue in Platform - APAC” on 2025-11-16: impact minor (vendor’s label), 2.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/wykww3h17fh2
Last updated: 2025-11-16T23:54:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-16 21:09 UTC · Resolved: 2025-11-16 23:54 UTC · Duration: 2.8 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/wykww3h17fh2](https://vonageapi.statuspage.io/incidents/wykww3h17fh2)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2025-11-16 23:54 UTC: We can confirm this problem has been resolved, and all services have been restored Customers in AP-Southeast-1 region may have encountered intermittent failures with the following services starting from 2025-11-15 16:20 UTC. Voice API Programmable SIP Verify API - Callbacks Impact to Voice API and Programmable SIP was mitigated at approximately 18:37 UTC November 16, 2025. Impact to Verify API callbacks was mitigated at approximately 21:24 UTC November 16, 2025. Please let support@api.vonage.com know if you continue to experience problems with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2025-11-16 21:09 UTC, resolved after 2.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/wykww3h17fh2
- Citation: Vonage, “Voice Service Issue in Platform - APAC” (2025-11-16 21:09 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/wykww3h17fh2 (CC BY 4.0).
- Markdown link: `[Vonage: Voice Service Issue in Platform - APAC (2025-11-16)](https://rewindex.com/company/vonage/incidents/wykww3h17fh2)`


---
Canonical: https://rewindex.com/company/vonage/incidents/wykww3h17fh2 · Markdown: https://rewindex.com/company/vonage/incidents/wykww3h17fh2.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/wykww3h17fh2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:44:39.030Z