Vonage: Video media archive server unreachable in the SA-EAST-1 region
Timeline of updates
- resolved
At UTC 18:36, a video media archive server became unreachable in the SA-EAST-1 region, losing some archives. The platform recovered one minute after = (18:37 UTC), and subsequent archive requests were routed to other servers.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2024-07-04 19:39 UTC, resolved after 0 min, 1 update(s).
- Title
- Video media archive server unreachable in the SA-EAST-1 region
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/tkpbgg7vfjj5
Vonage profileRecent Vonage incidentsAll outages on July 4, 2024Vonage in July 2024MarkdownJSON