# Vonage: Video media archive server unreachable in the SA-EAST-1 region

> Vonage status incident “Video media archive server unreachable in the SA-EAST-1 region” on 2024-07-04: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/tkpbgg7vfjj5
Last updated: 2024-07-04T19:39:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-07-04 19:39 UTC · Resolved: 2024-07-04 19:39 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/tkpbgg7vfjj5](https://vonageapi.statuspage.io/incidents/tkpbgg7vfjj5)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2024-07-04 19:39 UTC: At UTC 18:36, a video media archive server became unreachable in the SA-EAST-1 region, losing some archives. The platform recovered one minute after = (18:37 UTC), and subsequent archive requests were routed to other servers.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2024-07-04 19:39 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/tkpbgg7vfjj5
- Citation: Vonage, “Video media archive server unreachable in the SA-EAST-1 region” (2024-07-04 19:39 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/tkpbgg7vfjj5 (CC BY 4.0).
- Markdown link: `[Vonage: Video media archive server unreachable in the SA-EAST-1 region (2024-07-04)](https://rewindex.com/company/vonage/incidents/tkpbgg7vfjj5)`


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Canonical: https://rewindex.com/company/vonage/incidents/tkpbgg7vfjj5 · Markdown: https://rewindex.com/company/vonage/incidents/tkpbgg7vfjj5.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/tkpbgg7vfjj5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:32:16.791Z