Vonage: Service Issues in Messages API - WhatsApp Cloud and On Premise
Timeline of updates
- resolved
This incident has been resolved. Customers might have experienced an increase of undelivered messages for both Cloud API and on Premise since 07-19-2023 20:20 UTC. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Vonage, started 2023-07-19 20:46 UTC, resolved after 2.1 h, 1 update(s).
- Title
- Service Issues in Messages API - WhatsApp Cloud and On Premise
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/slrwnhyqdxs0
Vonage profileRecent Vonage incidentsAll outages on July 19, 2023Vonage in July 2023MarkdownJSON