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CompaniesVonageIncidents

Vonage: Canada Silent Authentication - Service degradation affecting Rogers Network

MinorStatus: resolvedStarted Resolved (38 min)3 updatesstspg.io (opens in new tab)

Affected components: Global Connectivity - Verify SilentAuth North AmericaVerify SilentAuth North America

Timeline of updates

  1. investigating

    We are currently experiencing degradation of the Silent Authentication service, which is affecting the Rogers Network in Canada.

    We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

    If you have any questions, please contact api.support.vonage.com

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2026-09-18 02:41 UTC, resolved after 38 min, 3 update(s).

Title
Canada Silent Authentication - Service degradation affecting Rogers Network
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/incidents/rt8qrlm8x9kl

Vonage profileRecent Vonage incidentsAll outages on September 18, 2026Vonage in September 2026MarkdownJSON