Vonage: Video API - Media Router failure in EU Central
Timeline of updates
- resolved
A server was in an unstable state in the eu-central region from 14/Nov/2025 11:30 UTC to 15:01 UTC. Some customers may have experienced dropped connections, failed archives and media streaming failures during this period if they run across this server. The faulty instance was detected and removed from rotation. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2025-11-14 11:30 UTC, resolved after 0 min, 1 update(s).
- Title
- Video API - Media Router failure in EU Central
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/ncwrbyvbh2tz
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