# Vonage: Video API - Media Router failure in EU Central

> Vonage status incident “Video API - Media Router failure in EU Central” on 2025-11-14: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/ncwrbyvbh2tz
Last updated: 2025-11-14T11:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-11-14 11:30 UTC · Resolved: 2025-11-14 11:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/ncwrbyvbh2tz](https://vonageapi.statuspage.io/incidents/ncwrbyvbh2tz)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2025-11-14 11:30 UTC: A server was in an unstable state in the eu-central region from 14/Nov/2025 11:30 UTC to 15:01 UTC. Some customers may have experienced dropped connections, failed archives and media streaming failures during this period if they run across this server. The faulty instance was detected and removed from rotation. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2025-11-14 11:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/ncwrbyvbh2tz
- Citation: Vonage, “Video API - Media Router failure in EU Central” (2025-11-14 11:30 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/ncwrbyvbh2tz (CC BY 4.0).
- Markdown link: `[Vonage: Video API - Media Router failure in EU Central (2025-11-14)](https://rewindex.com/company/vonage/incidents/ncwrbyvbh2tz)`


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Canonical: https://rewindex.com/company/vonage/incidents/ncwrbyvbh2tz · Markdown: https://rewindex.com/company/vonage/incidents/ncwrbyvbh2tz.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/ncwrbyvbh2tz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:11:52.695Z