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CompaniesVonageIncidents

Vonage: Service Issue With Our Platform - Verify Email

MinorStatus: resolvedStarted Resolved (3.6 h)1 updatevonageapi.statuspage.io (opens in new tab)

Timeline of updates

  1. resolved

    Our engineering team has identified and fixed the issue that was impacting Verify Email Services. During the incident, customers would observe a low Verify conversion rate because Verify Emails were delayed. Incident start time: March 2nd, 2026 15:00 UTC Incident end time: March 2nd, 2026 19:30 UTC The incident is now resolved. Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling (opens in new tab) - for an explanation of our approach to publishing incidents.

From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2026-03-02 16:35 UTC, resolved after 3.6 h, 1 update(s).

Title
Service Issue With Our Platform - Verify Email
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/incidents/mtxzy8bv7fc9

Vonage profileRecent Vonage incidentsAll outages on March 2, 2026Vonage in March 2026MarkdownJSON