# Vonage: Service Issue With Our Platform - Verify Email

> Vonage status incident “Service Issue With Our Platform - Verify Email” on 2026-03-02: impact minor (vendor’s label), 3.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/mtxzy8bv7fc9
Last updated: 2026-03-02T20:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-03-02 16:35 UTC · Resolved: 2026-03-02 20:14 UTC · Duration: 3.6 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/mtxzy8bv7fc9](https://vonageapi.statuspage.io/incidents/mtxzy8bv7fc9)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2026-03-02 20:14 UTC: Our engineering team has identified and fixed the issue that was impacting Verify Email Services. During the incident, customers would observe a low Verify conversion rate because Verify Emails were delayed. Incident start time: March 2nd, 2026 15:00 UTC Incident end time: March 2nd, 2026 19:30 UTC The incident is now resolved. Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2026-03-02 16:35 UTC, resolved after 3.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/mtxzy8bv7fc9
- Citation: Vonage, “Service Issue With Our Platform - Verify Email” (2026-03-02 16:35 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/mtxzy8bv7fc9 (CC BY 4.0).
- Markdown link: `[Vonage: Service Issue With Our Platform - Verify Email (2026-03-02)](https://rewindex.com/company/vonage/incidents/mtxzy8bv7fc9)`


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Canonical: https://rewindex.com/company/vonage/incidents/mtxzy8bv7fc9 · Markdown: https://rewindex.com/company/vonage/incidents/mtxzy8bv7fc9.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/mtxzy8bv7fc9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:38:39.210Z