Vonage: Access-related errors to Voice logs and Video Analytics at Dashboard
Timeline of updates
- resolved
We can confirm this problem has been resolved, and all services have been restored The following services in the dashboard have been impacted from 2025-11-26 14:00 UTC until 2025-11-27 12:15 UTC Voice logs(New) - Customers may have received a forbidden error when trying to access the new voice logs. The old version was not impacted. Video Analytics - Customers may have seen authentication errors when trying to access data filtering by the "All" value Please let support@api.vonage.com know if you continue to experience problems with this.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Vonage, started 2025-11-27 09:26 UTC, resolved after 6.0 h, 1 update(s).
- Title
- Access-related errors to Voice logs and Video Analytics at Dashboard
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/mrl2v6sx6l7p
Vonage profileRecent Vonage incidentsAll outages on November 27, 2025Vonage in November 2025MarkdownJSON