Vonage: Media server failed in US East region
Timeline of updates
- resolved
On 2022/08/18 at 16:14 UTC, a video media server in the US East region experienced a software error, causing all sessions to be terminated. Traffic was immediately routed away from the affected server. Subsequent sessions would not be impacted. The issue is resolved now. Please reach out to support@api.vonage.com if you have any questions.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2022-08-18 15:50 UTC, resolved after 0 min, 1 update(s).
- Title
- Media server failed in US East region
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/m1wj6psvntf4
Vonage profileRecent Vonage incidentsAll outages on August 18, 2022Vonage in August 2022MarkdownJSON