# Vonage: Media server failed in US East region

> Vonage status incident “Media server failed in US East region” on 2022-08-18: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/m1wj6psvntf4
Last updated: 2022-08-18T15:50:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-08-18 15:50 UTC · Resolved: 2022-08-18 15:50 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/m1wj6psvntf4](https://vonageapi.statuspage.io/incidents/m1wj6psvntf4)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2022-08-18 15:50 UTC: On 2022/08/18 at 16:14 UTC, a video media server in the US East region experienced a software error, causing all sessions to be terminated. Traffic was immediately routed away from the affected server. Subsequent sessions would not be impacted. The issue is resolved now. Please reach out to support@api.vonage.com if you have any questions.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2022-08-18 15:50 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/m1wj6psvntf4
- Citation: Vonage, “Media server failed in US East region” (2022-08-18 15:50 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/m1wj6psvntf4 (CC BY 4.0).
- Markdown link: `[Vonage: Media server failed in US East region (2022-08-18)](https://rewindex.com/company/vonage/incidents/m1wj6psvntf4)`


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Canonical: https://rewindex.com/company/vonage/incidents/m1wj6psvntf4 · Markdown: https://rewindex.com/company/vonage/incidents/m1wj6psvntf4.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/m1wj6psvntf4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:31:58.370Z