Vonage: SMS Channel Degradation
Timeline of updates
- resolved
The majority of Vonage SMS services have been restored following the service interruption reported by our third party provider, which began on May 7, 2026. We are working closely with our provider and a subset of customers that may be experiencing lingering effects of this incident. You will receive a formal RFO. Thank you for your patience and understanding as we worked with our third party provider to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com OR https://www.vonage.com/support/ (opens in new tab).
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Vonage, started 2026-05-07 07:29 UTC, resolved after 38 h, 1 update(s).
- Title
- SMS Channel Degradation
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/l23mf0wlr67v
Vonage profileRecent Vonage incidentsAll outages on May 7, 2026Vonage in May 2026MarkdownJSON