# Vonage: SMS Channel Degradation

> Vonage status incident “SMS Channel Degradation” on 2026-05-07: impact minor (vendor’s label), 38 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/l23mf0wlr67v
Last updated: 2026-05-08T21:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-07 07:29 UTC · Resolved: 2026-05-08 21:00 UTC · Duration: 38 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/l23mf0wlr67v](https://vonageapi.statuspage.io/incidents/l23mf0wlr67v)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2026-05-08 21:00 UTC: The majority of Vonage SMS services have been restored following the service interruption reported by our third party provider, which began on May 7, 2026. We are working closely with our provider and a subset of customers that may be experiencing lingering effects of this incident. You will receive a formal RFO. Thank you for your patience and understanding as we worked with our third party provider to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com OR https://www.vonage.com/support/.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2026-05-07 07:29 UTC, resolved after 38 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/l23mf0wlr67v
- Citation: Vonage, “SMS Channel Degradation” (2026-05-07 07:29 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/l23mf0wlr67v (CC BY 4.0).
- Markdown link: `[Vonage: SMS Channel Degradation (2026-05-07)](https://rewindex.com/company/vonage/incidents/l23mf0wlr67v)`


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Canonical: https://rewindex.com/company/vonage/incidents/l23mf0wlr67v · Markdown: https://rewindex.com/company/vonage/incidents/l23mf0wlr67v.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/l23mf0wlr67v · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:02:48.039Z