Vonage: Video Session Connectivity Issue
Timeline of updates
- resolved
The connectivity issue affecting Archiving, Broadcast, Captions, and Experience Composer requests in the US-EAST and US-WEST regions on 2025/08/11 between 16:43 UTC and 17:14 UTC has been resolved. Connectivity is now fully restored, and there is no further impact. If you continue to experience any issues, please contact support@api.vonage.com.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2025-08-11 17:49 UTC, resolved after 13 h, 1 update(s).
- Title
- Video Session Connectivity Issue
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/ktct5bshnfqf
Vonage profileRecent Vonage incidentsAll outages on August 11, 2025Vonage in August 2025MarkdownJSON