# Vonage: Video Session Connectivity Issue

> Vonage status incident “Video Session Connectivity Issue” on 2025-08-11: impact none (vendor’s label), 13 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/ktct5bshnfqf
Last updated: 2025-08-12T06:44:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-08-11 17:49 UTC · Resolved: 2025-08-12 06:44 UTC · Duration: 13 h
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/ktct5bshnfqf](https://vonageapi.statuspage.io/incidents/ktct5bshnfqf)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2025-08-12 06:44 UTC: The connectivity issue affecting Archiving, Broadcast, Captions, and Experience Composer requests in the US-EAST and US-WEST regions on 2025/08/11 between 16:43 UTC and 17:14 UTC has been resolved. Connectivity is now fully restored, and there is no further impact. If you continue to experience any issues, please contact support@api.vonage.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2025-08-11 17:49 UTC, resolved after 13 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/ktct5bshnfqf
- Citation: Vonage, “Video Session Connectivity Issue” (2025-08-11 17:49 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/ktct5bshnfqf (CC BY 4.0).
- Markdown link: `[Vonage: Video Session Connectivity Issue (2025-08-11)](https://rewindex.com/company/vonage/incidents/ktct5bshnfqf)`


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Canonical: https://rewindex.com/company/vonage/incidents/ktct5bshnfqf · Markdown: https://rewindex.com/company/vonage/incidents/ktct5bshnfqf.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/ktct5bshnfqf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:34:47.101Z