Vonage: Video Media Disconnection in Canada
Timeline of updates
- resolved
Customers in the Canada region may have experienced problems impacting Media Connection in Standard environments. Some customers may have experienced a disconnection from the session. The following services have been impacted from 2025-02-12 13:36 UTC: Media Connection (Standard) The impacted server was immediately removed from rotation, and any customer impact should have been fully resolved at 2025-02-12 13:37 UTC. Please let support@api.vonage.com know if you continue to experience problems with this.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2025-02-12 15:08 UTC, resolved after 0 min, 1 update(s).
- Title
- Video Media Disconnection in Canada
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/kl52yvh737bw
Vonage profileRecent Vonage incidentsAll outages on February 12, 2025Vonage in February 2025MarkdownJSON