# Vonage: Video Media Disconnection in Canada

> Vonage status incident “Video Media Disconnection in Canada” on 2025-02-12: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/kl52yvh737bw
Last updated: 2025-02-12T15:08:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-02-12 15:08 UTC · Resolved: 2025-02-12 15:08 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/kl52yvh737bw](https://vonageapi.statuspage.io/incidents/kl52yvh737bw)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2025-02-12 15:08 UTC: Customers in the Canada region may have experienced problems impacting Media Connection in Standard environments. Some customers may have experienced a disconnection from the session. The following services have been impacted from 2025-02-12 13:36 UTC: Media Connection (Standard) The impacted server was immediately removed from rotation, and any customer impact should have been fully resolved at 2025-02-12 13:37 UTC. Please let support@api.vonage.com know if you continue to experience problems with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2025-02-12 15:08 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/kl52yvh737bw
- Citation: Vonage, “Video Media Disconnection in Canada” (2025-02-12 15:08 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/kl52yvh737bw (CC BY 4.0).
- Markdown link: `[Vonage: Video Media Disconnection in Canada (2025-02-12)](https://rewindex.com/company/vonage/incidents/kl52yvh737bw)`


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Canonical: https://rewindex.com/company/vonage/incidents/kl52yvh737bw · Markdown: https://rewindex.com/company/vonage/incidents/kl52yvh737bw.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/kl52yvh737bw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:03:44.298Z