Vonage: Service Issue in Voice Platform
Timeline of updates
- resolved
We can confirm this problem has been resolved, and all services have been restored. Customer calls made to US destinations using new sub-API keys might have been rated as 'C' under STIR/SHAKEN call grading regulations for outbound PSTN calls during this incident. The following services were impacted from [2025-05-28 04:00] UTC until [2025-06-09 10:05] UTC: Voice API SIP PSIP Please let support@api.vonage.com know if you continue to experience problems with this.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Vonage, started 2025-06-04 10:04 UTC, resolved after 5 d, 1 update(s).
- Title
- Service Issue in Voice Platform
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/hld5lk9l25jz
Vonage profileRecent Vonage incidentsAll outages on June 4, 2025Vonage in June 2025MarkdownJSON