# Vonage: Service Issue in Voice Platform

> Vonage status incident “Service Issue in Voice Platform” on 2025-06-04: impact minor (vendor’s label), 5 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/hld5lk9l25jz
Last updated: 2025-06-09T16:31:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-06-04 10:04 UTC · Resolved: 2025-06-09 16:31 UTC · Duration: 5 d
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/hld5lk9l25jz](https://vonageapi.statuspage.io/incidents/hld5lk9l25jz)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2025-06-09 16:31 UTC: We can confirm this problem has been resolved, and all services have been restored. Customer calls made to US destinations using new sub-API keys might have been rated as 'C' under STIR/SHAKEN call grading regulations for outbound PSTN calls during this incident. The following services were impacted from \[2025-05-28 04:00\] UTC until \[2025-06-09 10:05\] UTC: Voice API SIP PSIP Please let support@api.vonage.com know if you continue to experience problems with this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2025-06-04 10:04 UTC, resolved after 5 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/hld5lk9l25jz
- Citation: Vonage, “Service Issue in Voice Platform” (2025-06-04 10:04 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/hld5lk9l25jz (CC BY 4.0).
- Markdown link: `[Vonage: Service Issue in Voice Platform (2025-06-04)](https://rewindex.com/company/vonage/incidents/hld5lk9l25jz)`


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Canonical: https://rewindex.com/company/vonage/incidents/hld5lk9l25jz · Markdown: https://rewindex.com/company/vonage/incidents/hld5lk9l25jz.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/hld5lk9l25jz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:31:15.337Z