Vonage: Planned Maintenance — API Platform
Affected components: Account Access & NotificationsApplicationsAuth & Identity - VerifyAuth & Identity - Verify V2Identity InsightsMessages APINetwork APIs - Identity InsightsNetwork APIs - Network RegistryNetwork RegistrySMPPSMSSMS & Messages - Messages APISMS & Messages - SMPPSMS & Messages - SMSVerifyVerify V2Vonage Dashboard - Account Access & NotificationsVonage Platform Management - Applications
Timeline of updates
- scheduled
We will be performing two scheduled maintenance windows as part of planned infrastructure maintenance.
During these windows, the following services may be temporarily affected:
Fraud Defender (traffic rules, burst protection, account takedown, custom fraud alerts, alert manager, DNO checker)
SMS / Messages API (messaging settings, messaging opt-out, adaptive traffic control, MT routing, email channel)
Notification Service (notification subscriptions)
Vonage Network APIs / VNA (routing configuration, Identity Insights allowlists, feature flags)
Window 1 - Mon 16 Nov 2026, 05:00-05:30 UTC
A brief disruption of approximately 15 seconds is expected. Any attempts to update settings for the above services during this window may fail.
Window 2 - Mon 23 Nov 2026, 05:00-05:30 UTC
A disruption of approximately 1 minute is expected. Any attempts to update settings for the above services during this window may fail. You may also experience brief errors when reading your current settings.
Normal service will resume automatically after each window. No action is required on your side. If you have any questions, please contact support@api.vonage.com.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
Rewindex captured this after the last checkpoint; the next run () commits it.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Maintenance posted by Vonage, started 2026-11-16 05:00 UTC, not resolved, 1 update(s); later deleted by the vendor.
- Title
- Planned Maintenance — API Platform
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/773f61lc0kgm