Before: We will be performing two scheduled maintenance windows as part of planned infrastructure maintenance.
During these windows, the following services may be temporarily affected:
Fraud Defender (traffic rules, burst protection, account takedown, custom fraud alerts, alert manager, DNO checker)
SMS / Messages API (messaging settings, messaging opt-out, adaptive traffic control, MT routing, email channel)
Notification Service (notification subscriptions)
Vonage Network APIs / VNA (routing configuration, Identity Insights allowlists, feature flags)
Window 1 - Mon 16 Nov 2026, 05:00-05:30 UTC
A brief disruption of approximately 15 seconds is expected. Any attempts to update settings for the above services during this window may fail.
Window 2 - Mon 23 Nov 2026, 05:00-05:30 UTC
A disruption of approximately 1 minute is expected. Any attempts to update settings for the above services during this window may fail. You may also experience brief errors when reading your current settings.
Normal service will resume automatically after each window. No action is required on your side. If you have any questions, please contact support@api.vonage.com.
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.