Vonage: Voice API transcribe issues in the US Region.
Timeline of updates
- resolved
Vonage services are fully restored following today's interruption due to Voice API transcription issues from 2026-05-19 23:28:00 UTC to 2026-05-20 00:49:00 UTC. Calls should still be connected and recorded But post-call transcripts would be missing for analysis, compliance, or training. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2026-05-19 15:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Voice API transcribe issues in the US Region.
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/601dwg19qn3b
Vonage profileRecent Vonage incidentsAll outages on May 19, 2026Vonage in May 2026MarkdownJSON