Vonage: Mexico SMS - Planned maintenance affecting Telcel
Affected components: Global Connectivity - SMS Latin AmericaSMS Latin America
Timeline of updates
- scheduled
On 28-October-2026 between 04:00 UTC and 12:00 UTC, the operator Telcel will be performing maintenance on their SMS platform.
During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator.
If you have any questions, please contact api.support.vonage.com - in progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed
The scheduled maintenance has been completed.
Changes Rewindex caught on this incident
- Incident updated: Mexico SMS - Planned maintenance affecting Telcel
- Incident updated: Mexico SMS - Planned maintenance affecting Telcel
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
477d92f59475dc68…Version 2 captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
51d4a52dbfd45aea…Version 3 captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
37696063ea6075bc…
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Maintenance posted by Vonage, started 2026-10-28 03:06 UTC, resolved after 8.9 h, 3 update(s); edited after publishing.
- Title
- Mexico SMS - Planned maintenance affecting Telcel
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/5y4cfg8xvj86
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