# Vonage: Mexico SMS - Planned maintenance affecting Telcel

> Vonage maintenance “Mexico SMS - Planned maintenance affecting Telcel” on 2026-10-28: impact maintenance (vendor’s label), 8.9 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/5y4cfg8xvj86
Last updated: 2026-10-28T12:04:04Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-10-28 03:06 UTC · Resolved: 2026-10-28 12:00 UTC · Duration: 8.9 h
- Updates: 3 · Affected components: Global Connectivity - SMS Latin America, SMS Latin America
- [Vendor status page: https://vonageapi.statuspage.io/incidents/5y4cfg8xvj86](https://vonageapi.statuspage.io/incidents/5y4cfg8xvj86)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **scheduled** 2026-10-28 03:06 UTC: On 28-October-2026 between 04:00 UTC and 12:00 UTC, the operator Telcel will be performing maintenance on their SMS platform. During this maintenance period, there may be difficulties in delivering messages to subscribers of this operator. If you have any questions, please contact api.support.vonage.com
- **in progress** 2026-10-28 04:01 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-10-28 12:00 UTC: The scheduled maintenance has been completed.

## Rewindex changes for this incident

- 2026-10-28 04:03 UTC: [Incident updated: Mexico SMS - Planned maintenance affecting Telcel](https://rewindex.com/change/r5b713835427497.md)
- 2026-10-28 12:04 UTC: [Incident updated: Mexico SMS - Planned maintenance affecting Telcel](https://rewindex.com/change/racee7ed664191c.md)

## Cite this

Maintenance posted by Vonage, started 2026-10-28 03:06 UTC, resolved after 8.9 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/vonage/incidents/5y4cfg8xvj86
- Citation: Vonage, “Mexico SMS - Planned maintenance affecting Telcel” (2026-10-28 03:06 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/5y4cfg8xvj86 (CC BY 4.0).
- Markdown link: `[Vonage: Mexico SMS - Planned maintenance affecting Telcel (2026-10-28)](https://rewindex.com/company/vonage/incidents/5y4cfg8xvj86)`


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Canonical: https://rewindex.com/company/vonage/incidents/5y4cfg8xvj86 · Markdown: https://rewindex.com/company/vonage/incidents/5y4cfg8xvj86.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/5y4cfg8xvj86 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:00:59.419Z