Vonage: Issue with Media and SIP Interconnect services in US East Region
Timeline of updates
- resolved
An Advanced Firewall Control (TURN) server, and SIP Interconnect server, were in an unstable state in US EAST region from 2026-07-22 13:37:00 UTC to 2026-07-22 13:38:00 UTC. Some customers may have experienced failures, like media stream disconnection, during this period if they run across this server. The faulty instances were detected and removed from rotation.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Vonage, started 2026-07-22 14:53 UTC, resolved after 18 min, 1 update(s).
- Title
- Issue with Media and SIP Interconnect services in US East Region
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/12g4c6t7vw43
Vonage profileRecent Vonage incidentsAll outages on July 22, 2026Vonage in July 2026MarkdownJSON