# Vonage: Issue with Media and SIP Interconnect services in US East Region

> Vonage status incident “Issue with Media and SIP Interconnect services in US East Region” on 2026-07-22: impact minor (vendor’s label), 18 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/12g4c6t7vw43
Last updated: 2026-07-22T15:11:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-22 14:53 UTC · Resolved: 2026-07-22 15:11 UTC · Duration: 18 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/12g4c6t7vw43](https://vonageapi.statuspage.io/incidents/12g4c6t7vw43)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2026-07-22 15:11 UTC: An Advanced Firewall Control (TURN) server, and SIP Interconnect server, were in an unstable state in US EAST region from 2026-07-22 13:37:00 UTC to 2026-07-22 13:38:00 UTC. Some customers may have experienced failures, like media stream disconnection, during this period if they run across this server. The faulty instances were detected and removed from rotation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2026-07-22 14:53 UTC, resolved after 18 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/12g4c6t7vw43
- Citation: Vonage, “Issue with Media and SIP Interconnect services in US East Region” (2026-07-22 14:53 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/12g4c6t7vw43 (CC BY 4.0).
- Markdown link: `[Vonage: Issue with Media and SIP Interconnect services in US East Region (2026-07-22)](https://rewindex.com/company/vonage/incidents/12g4c6t7vw43)`


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Canonical: https://rewindex.com/company/vonage/incidents/12g4c6t7vw43 · Markdown: https://rewindex.com/company/vonage/incidents/12g4c6t7vw43.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/12g4c6t7vw43 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:47:37.440Z