Companies/Vapi/Incidents

Vapi: outbound SIP calls are failing

Affected components: Vapi SIPSIP Outbound

Timeline of updates

1. downtime2026-10-02 12:12 UTC

   Calls currently failing for SIP and Vapi member outbound. We are investigating root cause and will update shortly.

2. degraded2026-10-02 12:23 UTC

   We have identified the root cause of the issue and the services are recovering. We are monitoring and will update shortly.

3. resolved2026-10-02 12:33 UTC

   The issue has been resolved and calls are completing as expected.

Changes Rewindex caught on this incident

• Oct 2Critical incident: outbound SIP calls are failing

Impact, status and times are the vendor’s own, as last archived.

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