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ChangesVapioutbound SIP calls are failing

Vapi: Critical incident: outbound SIP calls are failing

Major incidentcritical (vendor)Changed Detected
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Vapi removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: outbound SIP calls are failing
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-10-02 12:12 UTC
AddedResolved time#5
Before: not present
After: 2026-10-02 12:33 UTC
AddedUpdatedowntime#6
Before: not present
After: Calls currently failing for SIP and Vapi member outbound. We are investigating root cause and will update shortly.
AddedUpdatedegraded#7
Before: not present
After: We have identified the root cause of the issue and the services are recovering. We are monitoring and will update shortly.
AddedUpdateresolved#8
Before: not present
After: The issue has been resolved and calls are completing as expected.

First version of this incident archived by Rewindex.

History of this incident

Friday, October 2

1 incident change

All Vapi changesVapi profileMarkdownJSON