# Vapi: outbound SIP calls are failing

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-10-02 12:12 UTC · Resolved: 2026-10-02 12:33 UTC · Duration: 21 min
- Updates: 3 · Affected components: Vapi SIP, SIP Outbound
- Vendor status page: n/a
- [Company: Vapi](https://rewindex.com/company/vapi.md)

## Timeline of updates

- **downtime** 2026-10-02 12:12 UTC: Calls currently failing for SIP and Vapi member outbound. We are investigating root cause and will update shortly.
- **degraded** 2026-10-02 12:23 UTC: We have identified the root cause of the issue and the services are recovering. We are monitoring and will update shortly.
- **resolved** 2026-10-02 12:33 UTC: The issue has been resolved and calls are completing as expected.

## Rewindex changes for this incident

- 2026-10-02 12:12 UTC: [Critical incident: outbound SIP calls are failing](https://rewindex.com/change/i70b7b259bac28e.md)


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Canonical: https://rewindex.com/company/vapi/incidents/1080062 · Markdown: https://rewindex.com/company/vapi/incidents/1080062.md · JSON: https://rewindex.com/api/v1/companies/vapi/incidents/1080062 · Generated 2026-10-19T21:07:51.271Z