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Vanta: Vanta intermittently inaccessible

Impact: criticalStatus: resolvedStarted Resolved (5.7 h)4 updatesSource: stspg.io (opens in new tab)
Summary

Vanta reported a critical outage disrupting access to its web app and all Trust Centers starting 2025-11-18 12:00 UTC, lasting 5 h 38 min. Vanta attributed the disruption to a core networking infrastructure provider; the provider deployed a fix, and access was restored by 2025-11-18 17:39 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Core AppVanta Web App - Core App

Timeline of updates

  1. investigating

    An issue with a core networking infrastructure provider is disrupting access to the Vanta web app and all Trust Centers. The provider has confirmed the issue and is investigating, and Vanta engineers are also investigating mitigations.

  2. investigating

    An issue with a core networking infrastructure provider is disrupting access to the Vanta web app and all Trust Centers. The provider has confirmed the issue and is investigating, and Vanta engineers are also investigating mitigations.

  3. monitoring

    The provider is deploying a fix, and we are seeing some recovery.

  4. resolved

    Access to the Vanta web app and Trust Centers has been restored.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Vanta profile · Recent Vanta incidents · Markdown · JSON