# Vanta: Vanta intermittently inaccessible

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-11-18 12:00 UTC · Resolved: 2025-11-18 17:39 UTC · Duration: 5.7 h
- Updates: 4 · Affected components: Core App, Vanta Web App - Core App
- [Vendor status page: https://stspg.io/fww01dt5q46x](https://stspg.io/fww01dt5q46x)
- [Company: Vanta](https://rewindex.com/company/vanta.md)

## Summary

Vanta reported a critical outage disrupting access to its web app and all Trust Centers starting 2025-11-18 12:00 UTC, lasting 5 h 38 min. Vanta attributed the disruption to a core networking infrastructure provider; the provider deployed a fix, and access was restored by 2025-11-18 17:39 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-11-18 12:00 UTC: An issue with a core networking infrastructure provider is disrupting access to the Vanta web app and all Trust Centers. The provider has confirmed the issue and is investigating, and Vanta engineers are also investigating mitigations.
- **investigating** 2025-11-18 14:13 UTC: An issue with a core networking infrastructure provider is disrupting access to the Vanta web app and all Trust Centers. The provider has confirmed the issue and is investigating, and Vanta engineers are also investigating mitigations.
- **monitoring** 2025-11-18 14:49 UTC: The provider is deploying a fix, and we are seeing some recovery.
- **resolved** 2025-11-18 17:39 UTC: Access to the Vanta web app and Trust Centers has been restored.

## Rewindex changes for this incident

- 2025-11-18 12:00 UTC: [Critical incident: Vanta intermittently inaccessible](https://rewindex.com/change/i67dcd0866b3656.md)


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Canonical: https://rewindex.com/company/vanta/incidents/n5q0hm8kn0pg · Markdown: https://rewindex.com/company/vanta/incidents/n5q0hm8kn0pg.md · JSON: https://rewindex.com/api/v1/companies/vanta/incidents/n5q0hm8kn0pg · Generated 2026-10-18T11:27:19.465Z