Twilio: Flex and Task Router Workers Experiencing Issues Handling Tasks
Timeline of updates
- resolved
On February 19th, from approximately 9:00 AM to 9:10 AM and 12:00 PM to 12:26 PM PST, we experienced issues with Flex and Task Router. Customers may have noticed increased latency as well as Agents having issues accepting or interacting with Tasks and Invites. This issue has been mitigated.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2025-02-19 20:35 UTC, resolved after 52 min, 1 update(s).
- Title
- Flex and Task Router Workers Experiencing Issues Handling Tasks
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/zj7gnqhyl16n
Twilio profileRecent Twilio incidentsAll outages on February 19, 2025Twilio in February 2025MarkdownJSON