rewindex

CompaniesTwilioIncidents

Twilio: Stale Data in Messaging Insights

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Twilio Messaging Insights was degraded for 430 minutes between 15:20 Pacific Time on 09/18/2024 and 22:30 Pacific Time on 09/18/2024. During this period of time customers may have seen stale data in Messaging Insights when querying for data in this time range. The issue has now been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-09-20 20:35 UTC, resolved after 0 min, 1 update(s).

Title
Stale Data in Messaging Insights
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/yxtntvxdxqrv

Twilio profileRecent Twilio incidentsAll outages on September 20, 2024Twilio in September 2024MarkdownJSON