Twilio: Twilio Programmable Messaging Affected
Timeline of updates
- resolved
Twilio Programmable Messaging was degraded for 23 hours between Jan 13th 2025, 2:20AM PST until Jan 14th 2025, 1:26AM PST. During this period of time customers may have experienced a small number of messages sent were not properly updated to a finalized status (FAILED or DELIVERY_UNKNOWN). Consequently, callbacks and EventStream events for these status updates were not triggered. Messages sent after January 14 are unaffected. The issue has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2025-01-24 18:09 UTC, resolved after 0 min, 1 update(s).
- Title
- Twilio Programmable Messaging Affected
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/yxfvz5s4dhwd
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