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Twilio: Users cannot select plans in the account onboarding flow

MinorStatus: resolvedStarted Resolved (1.9 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Our engineers have monitored the fix and confirmed the issue with the onboarding plan-selection has been resolved. All services are now operating normally at this time.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-07-14 17:40 UTC, resolved after 1.9 h, 1 update(s).

Title
Users cannot select plans in the account onboarding flow
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/y0k0p0t4y74w

Twilio profileRecent Twilio incidentsAll outages on July 14, 2026Twilio in July 2026MarkdownJSON