Twilio: Customers Experiencing High Latency and 500 Errors
Timeline of updates
- resolved
We are pleased to inform you that the issue affecting Twilio services has been fully resolved. Our teams have observed a complete recovery in service performance, with latency levels returning to normal and 500 errors no longer occurring. We will continue to monitor all services closely to ensure ongoing stability. Thank you for your patience and understanding during this time. If you experience any further issues, please do not hesitate to reach out to our support team.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2025-11-28 15:27 UTC, resolved after 46 h, 1 update(s).
- Title
- Customers Experiencing High Latency and 500 Errors
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/wt0fhsbmghd2
Twilio profileRecent Twilio incidentsAll outages on November 28, 2025Twilio in November 2025MarkdownJSON