# Twilio: Customers Experiencing High Latency and 500 Errors

> Twilio status incident “Customers Experiencing High Latency and 500 Errors” on 2025-11-28: impact minor (vendor’s label), 46 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/wt0fhsbmghd2
Last updated: 2025-11-30T13:13:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-28 15:27 UTC · Resolved: 2025-11-30 13:13 UTC · Duration: 46 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/wt0fhsbmghd2](https://status.twilio.com/incidents/wt0fhsbmghd2)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-11-30 13:13 UTC: We are pleased to inform you that the issue affecting Twilio services has been fully resolved. Our teams have observed a complete recovery in service performance, with latency levels returning to normal and 500 errors no longer occurring. We will continue to monitor all services closely to ensure ongoing stability. Thank you for your patience and understanding during this time. If you experience any further issues, please do not hesitate to reach out to our support team.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-11-28 15:27 UTC, resolved after 46 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/wt0fhsbmghd2
- Citation: Twilio, “Customers Experiencing High Latency and 500 Errors” (2025-11-28 15:27 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/wt0fhsbmghd2 (CC BY 4.0).
- Markdown link: `[Twilio: Customers Experiencing High Latency and 500 Errors (2025-11-28)](https://rewindex.com/company/twilio/incidents/wt0fhsbmghd2)`


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Canonical: https://rewindex.com/company/twilio/incidents/wt0fhsbmghd2 · Markdown: https://rewindex.com/company/twilio/incidents/wt0fhsbmghd2.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/wt0fhsbmghd2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:09:07.931Z