Twilio: Messages not Retrievable via the Messaging Logs API or Visible in the Messaging Console
Timeline of updates
- resolved
The issue impacting messages created between 05:00-05:10 and 05:30-05:40 UTC on Oct 28 which were not retrievable via the Messaging Logs API and the Messaging Console is now resolved. All known major data flows have now been restored and backfilled. Engineering teams will ensure any minor edge data discrepancies are restored before Friday, November 14th.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2025-11-05 12:20 UTC, resolved after 5 d, 1 update(s).
- Title
- Messages not Retrievable via the Messaging Logs API or Visible in the Messaging Console
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/wlzczszxlw55
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