Twilio: Billing Platform Degradation for a Subset of Phone Numbers
Timeline of updates
- resolved
After investigating the billing processing issue, it was determined that the impact is limited to only a subset of customers. We will be reaching out directly to the impacted customers and working with them individually.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2022-04-13 15:59 UTC, resolved after 1.5 h, 1 update(s).
- Title
- Billing Platform Degradation for a Subset of Phone Numbers
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/vn3npsfml875
Twilio profileRecent Twilio incidentsAll outages on April 13, 2022Twilio in April 2022MarkdownJSON