Twilio: Call Setup Failures for Twilio SIP via Interconnect on US2 Edge
Timeline of updates
- resolved
The issue affecting degraded performance and intermittent call setup failures due to a loss of IP addresses for certain hosts in the US2 region has been resolved and voice services are functioning normally at this time.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2025-09-20 06:19 UTC, resolved after 2.7 h, 1 update(s).
- Title
- Call Setup Failures for Twilio SIP via Interconnect on US2 Edge
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/vk0m199l2hb7
Twilio profileRecent Twilio incidentsAll outages on September 20, 2025Twilio in September 2025MarkdownJSON