Twilio: SMS & MMS Delivery Delays to USA via Subset of Short Code to Small Subset of External Customers
Timeline of updates
- resolved
SMS & MMS Delivery Delays to USA via Subset of Short Code was degraded for 60 minutes between 1:25 PM and 2:25 PM Pacific Time on 05/05/2021 to small subset of external customers. During this period, customers may have experienced delivery delays. The issue has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2021-05-06 00:39 UTC, resolved after 0 min, 1 update(s).
- Title
- SMS & MMS Delivery Delays to USA via Subset of Short Code to Small Subset of External Customers
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/vh7992rdxlm2
Twilio profileRecent Twilio incidentsAll outages on May 6, 2021Twilio in May 2021MarkdownJSON