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Twilio: Delayed Phone Number Billing in March for a Subset of Customers

MinorStatus: resolvedStarted Resolved (1.7 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    We have fully investigated the delayed billing of phone numbers in March issue, and it was determined that the impact was limited to a small set of customers, who will be contacted individually to address any concerns. All systems are operational.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-04-13 18:07 UTC, resolved after 1.7 h, 1 update(s).

Title
Delayed Phone Number Billing in March for a Subset of Customers
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/v1f1v4nhw68d

Twilio profileRecent Twilio incidentsAll outages on April 13, 2021Twilio in April 2021MarkdownJSON