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Twilio: SMS Delivery Delays from Twilio to Claro Brazil

MinorStatus: monitoringeditedStarted Not resolved4 updatesstatus.twilio.com (opens in new tab)

Affected components: CARRIER NETWORK - SMS, Latin AmericaSMS, Latin America

Timeline of updates

  1. investigating

    Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified

    Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified

    Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring

    We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

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Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-04 17:15 UTC, not resolved, 4 update(s); edited after publishing.

Title
SMS Delivery Delays from Twilio to Claro Brazil
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/sv0vq136j25r

Twilio profileRecent Twilio incidentsAll outages on November 4, 2026Twilio in November 2026MarkdownJSON