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Twilio: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy

MinorStatus: identifiededitedStarted Not resolved2 updatesstatus.twilio.com (opens in new tab)

Affected components: CARRIER NETWORK - SMS, EuropeSMS, Europe

Timeline of updates

  1. investigating

    Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender ID and Long Codes to network subscribers on multiple networks in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified

    Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-09 16:18 UTC, not resolved, 2 update(s); edited after publishing.

Title
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/sjmv56s3m0j9

Twilio profileRecent Twilio incidentsAll outages on November 9, 2026Twilio in November 2026MarkdownJSON