# Twilio: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy

> Twilio status incident “SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy” on 2026-11-09: impact minor (vendor’s label), 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/sjmv56s3m0j9
Last updated: 2026-11-09T16:33:49Z

- Impact (vendor’s label): minor
- Status: identified · edited after publishing
- Started: 2026-11-09 16:18 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 2 · Affected components: CARRIER NETWORK - SMS, Europe, SMS, Europe
- [Vendor status page: https://status.twilio.com/incidents/sjmv56s3m0j9](https://status.twilio.com/incidents/sjmv56s3m0j9)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-11-09 16:18 UTC: Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender ID and Long Codes to network subscribers on multiple networks in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-11-09 16:26 UTC: Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

## Rewindex changes for this incident

- 2026-11-09 16:33 UTC: [Incident updated: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy](https://rewindex.com/change/r056c67e7c6be4d.md)

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-09 16:18 UTC, not resolved, 2 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/sjmv56s3m0j9
- Citation: Twilio, “SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy” (2026-11-09 16:18 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/sjmv56s3m0j9 (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (2026-11-09)](https://rewindex.com/company/twilio/incidents/sjmv56s3m0j9)`


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Canonical: https://rewindex.com/company/twilio/incidents/sjmv56s3m0j9 · Markdown: https://rewindex.com/company/twilio/incidents/sjmv56s3m0j9.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/sjmv56s3m0j9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-09T16:53:05.811Z