Twilio: TaskRouter Replica Delay
Timeline of updates
- resolved
Between 01:30 and 06:30 Pacific Time on 05/13/2022, customers may have experienced delays when fetching data from TaskRouter, delays in matching Workers to Tasks, and in some instances experiencing failed outbound calls. If you are still experiencing outbound call failures now, please have the agents refresh their UI. After monitoring, we found that services should be operational.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2022-05-13 15:27 UTC, resolved after 2.8 h, 1 update(s).
- Title
- TaskRouter Replica Delay
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/s7ggv7fcx8js
Twilio profileRecent Twilio incidentsAll outages on May 13, 2022Twilio in May 2022MarkdownJSON