Twilio: Messaging Service Degradation
Timeline of updates
- resolved
The degradation of Messaging Services has been resolved. Degradation occurred between 08:00 and 09:03 PST and affected all messages going through a Messaging Service including SMS, MMS, and Whatsapp. Messages sent through a Messaging service during this time were delayed but not failed. All effected messages have been dequeued and sent, and the Messaging Services product is operating normally at this time. This incident is resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2022-01-12 16:52 UTC, resolved after 39 min, 1 update(s).
- Title
- Messaging Service Degradation
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/r6bzmc9r0c2q
Twilio profileRecent Twilio incidentsAll outages on January 12, 2022Twilio in January 2022MarkdownJSON