# Twilio: Messaging Service Degradation

> Twilio status incident “Messaging Service Degradation” on 2022-01-12: impact minor (vendor’s label), 39 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/r6bzmc9r0c2q
Last updated: 2022-01-12T17:31:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-01-12 16:52 UTC · Resolved: 2022-01-12 17:31 UTC · Duration: 39 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/r6bzmc9r0c2q](https://status.twilio.com/incidents/r6bzmc9r0c2q)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-01-12 17:31 UTC: The degradation of Messaging Services has been resolved. Degradation occurred between 08:00 and 09:03 PST and affected all messages going through a Messaging Service including SMS, MMS, and Whatsapp. Messages sent through a Messaging service during this time were delayed but not failed. All effected messages have been dequeued and sent, and the Messaging Services product is operating normally at this time. This incident is resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-01-12 16:52 UTC, resolved after 39 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/r6bzmc9r0c2q
- Citation: Twilio, “Messaging Service Degradation” (2022-01-12 16:52 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/r6bzmc9r0c2q (CC BY 4.0).
- Markdown link: `[Twilio: Messaging Service Degradation (2022-01-12)](https://rewindex.com/company/twilio/incidents/r6bzmc9r0c2q)`


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Canonical: https://rewindex.com/company/twilio/incidents/r6bzmc9r0c2q · Markdown: https://rewindex.com/company/twilio/incidents/r6bzmc9r0c2q.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/r6bzmc9r0c2q · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:30:45.632Z