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Twilio: Canada Account Security Service Partner Maintenance

MaintenancemaintenanceStatus: completedStarted Resolved (8 d)3 updatesstatus.twilio.com (opens in new tab)

Affected components: CARRIER NETWORK - Lookup Identity MatchCARRIER NETWORK - Lookup Line Type Intelligence [Twilio API]CARRIER NETWORK - Lookup SIM SwapLookup Identity MatchLookup Line Type Intelligence [Twilio API]Lookup SIM Swap

Timeline of updates

  1. scheduled

    Our service partner is conducting a planned maintenance from 15 October 2026 at 21:00 PDT until 16 October 2026 at 01:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.
    Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes, Lookup SIM Swap, Lookup Line Type Intelligence [Twilio API]

  2. in progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. completed

    The scheduled maintenance has been completed.

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Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Maintenance posted by Twilio, started 2026-10-07 20:42 UTC, resolved after 8 d, 3 update(s).

Title
Canada Account Security Service Partner Maintenance
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/r5tdq1bg4p3m

Twilio profileRecent Twilio incidentsAll outages on October 7, 2026Twilio in October 2026MarkdownJSON